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Crosse Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM
5

Recently I had required service maintenance performed on my vehicle at Bob's Auto Service. They thoroughly explained what needed to be done. They gave me a ride home and worked on what I needed to be done. They also completed a full inspection of my vehicle and took pictures of all the repairs needed. They identified two extra items that needed to be replaced and phoned me to inform me of the problems and asked if I wanted to replace the parts. When all the necessary work was completed, they phoned me again and sent a person to pick me up and drive me to their shop. The folks at Bob's were very courteous and professional. They were considerate of my feelings and requirements. I would highly recommend Bob's Auto Service to anyone that requires service on their automobile.

Good afternoon Ron. Thank you for all the kind words. We were most certainly happy to give you a ride to and from your house. It's one of the many services we offer. Your recommendation means so much to us too. Have a great rest of your Thursday. Cathy

- Bob's Auto Service
5

Very friendly & helpful. Got us in same day & did a great job.

Good morning JR! Thank you for letting us know of your pleasant experience. We appreciate you taking the time out of your day to let us know. Have a super Tuesday JR. Cathy

- Bob's Auto Service
5

Had a great experience with Bob’s Auto. My daughter was having trouble with her brakes and we were able to get the car in quickly and pick up the same day. Staff were extremely helpful and the service was above and beyond.

Good morning Mary! Thank you for the review! What a nice way to start our work week. It was our pleasure to get the brakes done on your daughter's Fusion. Safety is important and a priority for us here at Bob's Auto. Hope you are able to get out and enjoy this very nice weather this week. Thanks again! Cathy

- Bob's Auto Service
5

On my way to Gundersen Clinic with my parents and got a flat tire. Stopped at two other places in LA Crosse and nobody would help me! Stopped at Bob's Auto Service in La Crosse and they took the time to fix it immediately!!! I live 90 miles from La Crosse and did not want to drive all the way home on a spare! Guy at front desk was helpful as could be and the young man that fixed my tire was very professional! If your near Gundersen Clinic and need tire or car repair, this is the place to go! Thank you much Bob's Auto Service! A+ Service!!!

Good morning Mark! Thank you for taking time out of your busy day to post this Google review! Much appreciated. We were more than happy to help you out with your flat tire. The Golden Rule is important here at Bob's Auto as we help people and fix cars. Hope your weekend was great and your week even better! Cathy

- Bob's Auto Service
5

Got us in the next day, done in timely manner, very helpful and polite friendly service.

Thank you for the review! Glad to hear your experience was so positive! Have a wonderful day! Cathy

- Bob's Auto Service
5

Professional, prompt and quick service. Would recommend Bob’s to anyone, refreshingly honest about their work.

Good morning! Thank you so much for the great words! Customer service is very important to us, glad to know it shows. Love that P word... professional! Thanks again! Cathy

- Bob's Auto Service
4.5

Dear Bob Auto Service! Thank you so much for fixing my alternator for my pilot! I appreciate so much your service and your truthfulness about the time and day of service done. Thank you so very much. Especially Nelson and the mechanics that works on my pilot! You are all the best! Thank you, Marina Tucker

A BIG Thank You, Marina, for the excellent review! What a great way to start off the week. We appreciate all the good words. Glad to hear your first-time visit was praise- worthy! Nelson and the techs are all smiles! Have a great rest of your day Marina! Cathy

- Bob's Auto Service
1

I had recently bought a old truck and the extended cab door would not open. I made an appointment at bob's to see if the truck needed anything and to fix the door. They did an inspection and said nothing was wrong with it except for the door. They had my truck for two days and attempted to fix the door. They never even got the door open. I told them to leave the door panel off so I could try and fix it myself. Within 5 minutes of trying myself I got the door open. Which is frustrating itself but that's not all. BILL WAS $300!!! I understand mechanics with training spent time working on it but and that costs money but the fact that they really DIDNT DO ANYTHING and charged me $300 is outrageous.

Hi Luke. Sorry to hear we did not meet your expectations during your recent visit. You had two options to fix the rusted-shut door. 1. spray a lot of penetrating oil on the handle 2. cut out the handle and replace it. So we applied a lot of lubricating oil and we waited. We are glad to hear this worked and you were able to finish the repair on your own. Cathy

- Bob's Auto Service
5

courteous, quick and reasonbly priced.

Thanks for the review, David! Glad to hear your experience was so positive! Have a super weekend. Cathy

- Bob's Auto Service
5

Bobs was courteous and communicative.

Hi Noel! Thank you for the review! Reviews are especially sweet coming from first-time customers as yourself. Have a wonderful Tuesday Noel! Cathy

- Bob's Auto Service
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