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Crosse Auto Repair

490 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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1

I had recently bought a old truck and the extended cab door would not open. I made an appointment at bob's to see if the truck needed anything and to fix the door. They did an inspection and said nothing was wrong with it except for the door. They had my truck for two days and attempted to fix the door. They never even got the door open. I told them to leave the door panel off so I could try and fix it myself. Within 5 minutes of trying myself I got the door open. Which is frustrating itself but that's not all. BILL WAS $300!!! I understand mechanics with training spent time working on it but and that costs money but the fact that they really DIDNT DO ANYTHING and charged me $300 is outrageous.

Hi Luke. Sorry to hear we did not meet your expectations during your recent visit. You had two options to fix the rusted-shut door. 1. spray a lot of penetrating oil on the handle 2. cut out the handle and replace it. So we applied a lot of lubricating oil and we waited. We are glad to hear this worked and you were able to finish the repair on your own. Cathy

- Bob's Auto Service
5

courteous, quick and reasonbly priced.

Thanks for the review, David! Glad to hear your experience was so positive! Have a super weekend. Cathy

- Bob's Auto Service
5

Bobs was courteous and communicative.

Hi Noel! Thank you for the review! Reviews are especially sweet coming from first-time customers as yourself. Have a wonderful Tuesday Noel! Cathy

- Bob's Auto Service
5

Great service and great people. Will definitely be going back.

Hi Jesse! A 5* review...sweet! Thank you so much! What a nice way to start our Monday morning. We look forward to seeing you again. Have a marvelous afternoon, Jesse! Cathy

- Bob's Auto Service
5

Jim is very kind, helpful, and straightforward. Took my car in for wiper issues and he had solved the problem within minutes! Bob's seem to value their customer relationships which has not been my experience with other shops in the area. I will definitely be using them in the future and recommending them to others. Thanks again Jim!

Good morning, Acieona! Thank you for the review! We do value customer relationships.... a lot! Glad that it shows. We look forward to seeing you again. Jim says, "Hi!" Cathy

- Bob's Auto Service
5

They were kind and prompt and did just what was needed for my car. I also appreciated the cleanliness of the office. This is an organized establishment

Hello Susanna! Thank you for the 5* review! Coming from a first-time customer makes your review extra special to us. Thanks, again. Enjoy your day and week. Cathy

- Bob's Auto Service
5

Excellent service, honest crew that only fixes what you need.

Hi David! Boy, do you know us or what?! Being transparent with our customers and their needs is who we are. We make recommendations and then let you decide what you want to fix. Of course, safety comes first. Thank you for the review and 5*s. Appreciate it. Cathy

- Bob's Auto Service
5

Excellent work quality and service. Great local business you can trust to do the right thing. Will continue to use them for service on our F150 and Mustang.

Good morning Dave! We appreciate the good words and the 5 stars! Thank you for your business. Have a great weekend. Cathy

- Bob's Auto Service
5

I got an appointment the day after my call. The service was done reliably and Jim was very knowledgeable and helpful. He took the extra steps to make sure the appropriate service was recommended.

Hi Drew! Thank you for the 5* review! Makes our day when our guys work so hard on a vehicle and get a glowing report! Even Jim was smiling! Customer service is so important to us and to know we got it right is humbling. Thanks again Drew. Cathy

- Bob's Auto Service
5

Great customer service and pricing, would highly recommend.

Good morning Sam! Thank you so much for the review! We appreciate you taking the time to let us know how your first visit to Bob's Auto went. Have a great week Sam. Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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