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Crosse Auto Repair

479 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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5

My daughters vehicle was having a no start issue. I was certain she was going to need a new starter and that was the problem. Being a bit oblivious about the battery because my daughter tried to jump start the vehicle and it would not turn over. Bob's Auto helped me with a Towing Service and I had it towed there. Told them I needed a new starter. They first wanted to troubleshoot for the problem, and I am appreciative that they wanted to be thorough and not just replace the starter. Instead they found the battery to be bad and replaced it. I consider Bob's Auto Service to be very trustworthy and would definitely use them again. Availability of After hours pick up was nice.

Hello Brian and Jackie! Thank you so much for such a wonderful review! Please let your daughter know that we are thankful to her for stopping in and trusting us to work on her vehicle. Glad to know that your daughter's car just needed a new battery. We are always here for you and your daughter with any questions or concerns in the future. Have a marvelous week Brian and Jackie! Cathy

- Bob's Auto Service
5

Always very kind and explain everything to me clearly. Very thorough and the service reports are really helpful. They do good work for a good price.

Good morning Santi! Thank you so much for the 5* review! What a pleasant way to start our Monday morning! We love those digital inspections too! Glad to hear your experience was so positive. It's what we do. Have a great rest of your day Santi. Cathy

- Bob's Auto Service
5

My transmission in my Honda Odyssey was acting up. So after doing some research and watching some YouTube videos, I had a hunch of what the problem was. It was just a little bit too much for me to tackle on my own at home, so I brought it to Bobs and told them what my hunch was about the transmission. The guys took my hunch seriously and looked into what I was saying might be the problem. I thought it was really nice that they didnt waste any time looking for other things although they did tell me a few things that they saw that were concerning along the way. I definitely recommend Bobs auto.

Thank you, Jesse, for recommending us! Your satisfaction is our top priority. Why "reinvent the wheel"; so to speak' when diagnosing. You obviously had done some research to back up your ideas. We do a complete inspection for all customer vehicles, but you get to decide what and when to have repairs completed. We are here for any questions or concerns you may have in the future. Have a great rest of your day, Jesse. Cathy

- Bob's Auto Service
5

Was able to take my vehicle in for an alignment and with no problems was able to get it aligned. Great communication along the way, easy pay over the phone, and acres to keys if you arrive after business hours, just ask around great little mechanic shop, I'd definitely recommend

Good morning Derek! Thank you so much for the good words (and review) as a first-time customer! Customer service is very important to us here at Bob's Auto and we are pleased to know this was your experience. Have a super Monday! Cathy

- Bob's Auto Service
5

Very friendly and informative. Always keep me updated by text, email and phone. Thank you!!!

Good afternoon Julie! Thank you so much for the great review! We appreciate it and thanks for your business. Hope your Monday is going well. Cathy

- Bob's Auto Service
5

I find that I get good estimates, no pressure, quality work here. They even somehow noticed that my key fob was not working and fixed it at no cost. I like getting a comprehensive review whenever I come in for an oil change. They offered reasonable suggestions and clear estimates for possible work. And, I can walk there!

Hello David! Thank you for the marvelous 5* review! It's good to hear our estimate process as well as our approach to any customer needs is well received. Thanks again David for the feedback. We greatly appreciate your business. Cathy

- Bob's Auto Service
5

I went all over lacrosse trying to find someone to take my tire off its rim. I just couldn't break the bead on my own and didn't have access to a machine. Everywhere else told me they were too busy, but these guys popped it off in sub 5 minutes and charged me nothing except for a $7 tire disposal fee- which was entirely optional. I'm really grateful for them and the next time I need some real work done on my car, these are the guys I'm going to and I'll know confidently it's in good hands

Hi Evan! Thank you for the 5* Google review. We especially appreciate these goods words: "I'll know confidently it's in good hands." Glad you stopped in to get the bead broken on your tire rim. Have an awesome Monday! Cathy

- Bob's Auto Service
5

Always takes care of us and never upsells.

Hello Janet! Thank you for the kind words and 5*s! Thank you for your loyalty over the years. Much appreciated. Hope your school year is going smoothly (most days anyway). Enjoy the rest of this beautiful Fall day. Cathy

- Bob's Auto Service
5

Thank you to Bob and Caesar for getting me in for my back brake job! They fit me in no problem and got the work done that day! Will be using again in the future. Again, thank you

Good morning James! We really appreciate the 5* Google review! Thank you a bunch. It was a really nice way to start our day! Just as important is that you stopped in as a first-time customer! We put customer service first...glad to see it shows. Have a great rest of your Tuesday James. Cathy

- Bob's Auto Service
5

Very helpful and friendly. Get things done efficiently and effectively. Great service and overall great group of people.

Thank you Carlson for the 5-star review! Glad to know that our team provided you with exceptional service. Your kind words brighten our day! Have an awesome Tuesday Carlson! Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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