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Crosse Auto Repair

484 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 782-1375
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5

Bob's is a honest and reliable place to take my college kids vehicle. They give a detailed report of what is wrong and ok with the vehicle. I would recommend Bob's to anyone looking for a place to take a car.

Good morning Brad! We are so grateful for the recommendation! Thanks a bunch! We love our digital inspections too. Have an awesome Wednesday Brad! Cathy

- Bob's Auto Service
5

Bob's was very easy to deal with. My child was in college and needed repairs. They got the car in and were easy to deal with, especially with me being hours away. They kept me informed about what was going on and let me pay over the phone when everything was done. They even provided a loaner car so nothing with school or work was disrupted.

Thank you so much for the glowing review! As previous college parents, Jim and I, understand the situation when our children need auto repairs completed. Who do you go to? Will they communicate with me? Can they be trusted to keep my child safe? We asked those questions too; so we understand your concerns. Customer service is very important to us. Our service writers, Robert and Cesar, are a couple of the best at keeping the communications lines open. We know it can be a stressful time and having loaners is one way that can help things go smoothly. Thank you for trusting us with your child's auto repair needs! It really does mean a lot to us! We are here for you and your child with any questions or concerns you may have in the future. We hope you all have a fantastic Thanksgiving with family and friends. Cathy

- Bob's Auto Service
5

I had 2 people stop me to let me know that one of my brake lights was out. I stopped in at Bob's, and both Ceasar and Jim made sure my issue was addressed and taken care of. Thank you.

Good morning, Margaret. The people in our community are so caring. Glad you were alerted to your brake light issue and were able to come in to get the light back on. Have a wonderful Thanksgiving with your family and friends. Cathy

- Bob's Auto Service
5

The blower on my heater cooler was stuck on the highest. I'm going on a car trip next week and I couldn't have this. There's been a problem with a blower in the past and we did it through warranty. Even though Bob's didn't have much time they did take my car in and found the problem and fixed it. And again it was on warranty. I'm so grateful

Good morning Annie! Wow! You sure have had some issues with a blower motor. Thank you for your patience! Looks like we have the issue resolved now. Thanks for bringing your vehicle in. Have a great Thanksgiving. Safe travels next week on your trip. Cathy

- Bob's Auto Service
5

Professional and prompt Robert was great to work. Easy to communicate with and kept me informed. Will use again 100%.

Hi Christopher. I apologize for the late response as I have been away from work. Thank you so much for the positive words! We are happy to hear that your first-time experience was positive. Robert is a great part of our team here at Bob's Auto and we are thankful he was able to assist you. Have a fantastic Thanksgiving Christopher. Cathy

- Bob's Auto Service
5

My daughters vehicle was having a no start issue. I was certain she was going to need a new starter and that was the problem. Being a bit oblivious about the battery because my daughter tried to jump start the vehicle and it would not turn over. Bob's Auto helped me with a Towing Service and I had it towed there. Told them I needed a new starter. They first wanted to troubleshoot for the problem, and I am appreciative that they wanted to be thorough and not just replace the starter. Instead they found the battery to be bad and replaced it. I consider Bob's Auto Service to be very trustworthy and would definitely use them again. Availability of After hours pick up was nice.

Hello Brian and Jackie! Thank you so much for such a wonderful review! Please let your daughter know that we are thankful to her for stopping in and trusting us to work on her vehicle. Glad to know that your daughter's car just needed a new battery. We are always here for you and your daughter with any questions or concerns in the future. Have a marvelous week Brian and Jackie! Cathy

- Bob's Auto Service
5

Always very kind and explain everything to me clearly. Very thorough and the service reports are really helpful. They do good work for a good price.

Good morning Santi! Thank you so much for the 5* review! What a pleasant way to start our Monday morning! We love those digital inspections too! Glad to hear your experience was so positive. It's what we do. Have a great rest of your day Santi. Cathy

- Bob's Auto Service
5

My transmission in my Honda Odyssey was acting up. So after doing some research and watching some YouTube videos, I had a hunch of what the problem was. It was just a little bit too much for me to tackle on my own at home, so I brought it to Bobs and told them what my hunch was about the transmission. The guys took my hunch seriously and looked into what I was saying might be the problem. I thought it was really nice that they didnt waste any time looking for other things although they did tell me a few things that they saw that were concerning along the way. I definitely recommend Bobs auto.

Thank you, Jesse, for recommending us! Your satisfaction is our top priority. Why "reinvent the wheel"; so to speak' when diagnosing. You obviously had done some research to back up your ideas. We do a complete inspection for all customer vehicles, but you get to decide what and when to have repairs completed. We are here for any questions or concerns you may have in the future. Have a great rest of your day, Jesse. Cathy

- Bob's Auto Service
5

Was able to take my vehicle in for an alignment and with no problems was able to get it aligned. Great communication along the way, easy pay over the phone, and acres to keys if you arrive after business hours, just ask around great little mechanic shop, I'd definitely recommend

Good morning Derek! Thank you so much for the good words (and review) as a first-time customer! Customer service is very important to us here at Bob's Auto and we are pleased to know this was your experience. Have a super Monday! Cathy

- Bob's Auto Service
5

Very friendly and informative. Always keep me updated by text, email and phone. Thank you!!!

Good afternoon Julie! Thank you so much for the great review! We appreciate it and thanks for your business. Hope your Monday is going well. Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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