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Crosse Auto Repair

490 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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5

Major bummer having to get your tires replaced, but Bob's made the process easy and had me back on the road by the next day. Clear communication, trust and great customer service are a few of the reasons I continue to choose Bob's to service my vehicle.

Hi Travis! Thank you for the 5* review! You are absolutely right, having to replace all 4 tires at once is a bummer. We appreciate your loyalty and business, Travis. Glad we could get you back on the road quickly. Your vehicle is tire-ready for winter! Have a great Friday. Cathy

- Bob's Auto Service
5

Exceptional and friendly customer service! I enjoyed meeting Jim and he had treats for my dog. He was able to get my car inspected earlier than anticipated, and it was ready to be picked up the next day. I needed a wheel bearing replaced and new brakes in the rear, and everything is functioning well; my car is fun to drive again!

Hello Carter! Thank you for the review! We certainly appreciate the feedback, especially when from a first-time customer. Was a great way to start our Monday! So glad to hear your car is fun to drive again! Cathy

- Bob's Auto Service
5

I was able to get an appointment quickly, and had great service as always!

Good afternoon, Josh! Thank you for taking the time to give us a review! We certainly appreciate your loyalty. Glad we could get you in quickly! Have a great rest of your day, Josh! Cathy

- Bob's Auto Service
5

They are very good at communicating even when they are extremely busy. The problem with my fuel/evap system was fixed in a timely manner, and unexpectedly, I recieved a full vehicle inspection report. I intend to return to Bob's for future auto service.

Hello Kirk! Thank you for the positive review! We certainly appreciate it... and your business. We give all our customers a DVI-- digital visual inspection. It's a powerful communication tool especially when we provide pictures of any recommended services. Have a great rest of your day! Cathy

- Bob's Auto Service
5

I went in to have my brakes & rotors replaced. Jim got me in earlier than the opening time to drop it off for an inspection. The inspection was very quick and they had it done early the next morning. There was an oversight on the inspection and they missed that one of my calipers needed to be replaced so they didn’t quote me for that. However Jim had it taken care of free of charge. Jim was very nice and honest about everything. I will definitely be returning for all of my other car needs and will be referring Bobs to everyone.

Good afternoon, Shannon! Thank you so much for the review! We put quality & service first; glad to see it shows! If we make a mistake (like overlooking a needed repair), we take ownership of that. Part of customer service is being honest about needed repairs, explain the need and then letting our customers decided how they want to proceed. We look forward to seeing you again! Cathy

- Bob's Auto Service
5

Traveling through beautiful La Crosse Wisconsin in my Toyota Prius. Mechanical issues needed attention before being on the road again. Jim at Bob’s Auto Services was booked seven days out. Jim understood the time restraints of travel. Jim stayed after closing hours to get the required work done before one could say; Bobs Your Uncle, without hesitation or the restraints of a dealer. I am very pleased to be back on the road without delay! Yay Bob’s Auto Service.

Yah Ray! Thank you so much the review! We simply put ourselves in your shoes and got right to work so you could get back to having a great vacation. I trust the rest of your vacation was enjoyable. Happy Halloween, Ray!

- Bob's Auto Service
5

Quality service at reasonable prices, clean lobby, personable staff. I really enjoy text and email confirmation.

Good morning, Janette. Thank you for taking the time to give us a review! We certainly appreciate your opinion and your business. Our lives get busy and it is so nice to be able to take care of the small things via text or email sometimes. Enjoy your day, Janette! Cathy

- Bob's Auto Service
5

They do a good job. Fair. honest. On time. Can’t ask for more from your mechanic. Would definitely recommend them.

Good morning, Kevin! Thank you for the review! We couldn't ask for a better customer! Thanks also for the recommendation! Hope your Monday is treating you well. Cathy

- Bob's Auto Service
4

Good morning, Ryan! Thank you for the 4* review! We certainly appreciated your opinions. A first-time customer your feedback is especially important to us. Thanks again, Ryan. Cathy

- Bob's Auto Service
5

I've been trusting our family vehicles' service to Bob's Auto for many years and have told many of the quality service I always receive. I don't know of another place where you can receive such personalized and quality service! I trust them!

Good morning, Tim! Thank you so much for the amazing review! And your incredible loyalty! We love you just as much as you love us! LOL! Happy Monday! Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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Bob's Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bob's Auto Service (608) 782-1375 if you have any issues in accessing any area of our website.