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Crosse Auto Repair

490 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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1

My son is a student at UW Lacrosse. He called to tell me he had a noise he thought was suspension related in his 2000 Accord. Because he lives 160 miles from home, I told him to bring it in to have it looked at. He called me later to tell me that the sway bar links and bushings needed to be replaced and he was charged 360.00. I went online and found the most expensive parts were around 70. Add at most 100.00 for labor. He got ripped off.

Thank you, Robert, for the feedback. All comments and concerns are taken seriously. We use quality parts that come with a 2-year/24,000-mile warranty. The parts that consumers can purchase online are generally not up to our standards and do not have any warranty. I would welcome a call from you to discuss this matter further.

- Bob's Auto Service
5

Used to take all of my vehicles to a local service shop, then they closed. I've been struggling to find another that I felt could be trusted 100%...looks like I found it with Bob's Auto Service. They have a life long client. Top service and work was spot on!

Thank you, Erik, for the glowing review! So glad we were able to fill your repair shop needs. Welcome to Bob's family.

- Bob's Auto Service
5

Great, friendly service and they genuinely care about your safety. Highly recommended.

Thank you for the kind words and recommendations! Our customers' safety is really important to us. Glad we could assist you with your vehicle. Have a wonderful holiday!

- Bob's Auto Service
5

Thank you CJ for the review. Have a super weekend!

- Bob's Auto Service
5

Bob's Auto Service is hands down the best auto shop I have ever been to! The customer service is incredible and when I explained what was wrong with my vehicle they made sure to get me in that day to get it fixed. I would highly suggest everyone to bring your vehicles here!

Casey, thank you so much for the 5* review. We strive to put quality and service first... glad to know it shows! Hope you have a fantastic weekend.

- Bob's Auto Service
5

They'll do what they can to help you out. Fair pricing and honest opinions.

Thank you, Kye, for the perfect review! Enjoy our fall weather this week.

- Bob's Auto Service
5

Excellent service. Friendly and knowledgeable staff.

Thank you for the 5* review! We appreciate you taking the time to send us your feedback. Have a wonderful day.

- Bob's Auto Service
5

We've taken our vehicles here since we moved to La Crosse in 2013, and have never been disappointed. After moving to a new area, it is always a gamble trying to find a mechanic you can trust. I have always felt that they have dealt with me honestly and fairly. Yesterday, after completing some work on my van, the owner called to tell me thanks for my business. What a class act, and a great business!

Thank you, Derek, for the generous words! Glad that you have found a repair shop that meets your needs and that you can feel comfortable with. We pride ourselves on putting quality and service first. Good to know it shows. Have a great week!

- Bob's Auto Service
5

Great place, great service and excellent staff. It is so expensive to have service done. But these guys are meticulous and courteous. I just wish it was a little cheaper to have service done that I can't do.

Thank you, Ray, for the 5* review! Your positive words mean alot to all of us here at Bob's Auto. Have a.wonderful.day.

- Bob's Auto Service
2

Rated lower due to the cost. Very expensive. Wish I would have obtained more estimates and searched other places. Labor is the going rate but the mark up on parts is quite high. Not willing to adjust estimate even when offered cash as payment. Service was great, no complaints in the customer satisfaction area. More pricey than expected. 2 stars as will look for different place to take our vehicles in the future.

Steven, we appreciate your honest feedback. We use quality parts that come with a 2-year/24,000-mile warranty and are purchased from local stores/businesses. We strongly believe in doing business locally. When you have your vehicle repaired with us you know you are getting quality local parts with a warranty.

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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