Will you need a loaner? Will you need a shuttle service after drop off?
Please let us know in advance.

5

Dependable service. Got an appointment the day after I contacted them.

Hi Jesse! Thank you so much for the review! We really value good customer service when we are out in our community and we are committed to high quality customer service at our business too. It means a lot when a first-time customer gives us positive feedback, so thank you, for taking time out of your day to do this for us! We hope you have a Very Happy New Year Jesse! Cathy

- Bob's Auto Service
5

They did a great job of accommodating our needs to get our tire changed on a Saturday evening though they were busy.

Thank you, Amanda, for the review! Have a very Happy New Year! Cathy

- Bob's Auto Service
5

I went to Bob’s for an issue with my brakes, and they were very helpful and understanding. As a college-aged woman, I was a little hesitant to go by myself, but the workers at Bob’s were fantastic. It never felt like they were taking advantage of me, and they even gave me a discount without asking. The customer service is unmatched here and worth the few extra dollars!

Hello Cora! Thank you for the 5*s! We appreciate the positive comments. They mean so much to us; especially from a first-time customer! Thanks again. We are here for any questions or concerns you have. We look forward to seeing you again. Cathy

- Bob's Auto Service
5

Great service!

Thank you Kay! We greatly appreciate you coming in and happy to hear your experience was GREAT! Happy New Year to you as your family!

- Bob's Auto Service
5

Great service. In my experience Bob's has been honest with their diagnosis and suggestions. I do recommend Bob's to family and friends.

Hi Mary Jane. Thank you so much for the review and recommendation! We look forward to seeing you in 2024! Happy Holidays! Cathy

- Bob's Auto Service
4.5

I always feel my car is in very capable hands when it is left at Bob's. In my experience the staff are honest with diagnosis and suggestions I feel privileged that their service is available to Minnesota residents.

Thank you for the review! You know us so well! You will always get honest diagnosis and suggestions, if needed. Thank you for taking the trip across the river for your car care needs! Happy Holidays! Cathy

- Bob's Auto Service
1

Put on the wrong catalytic converter! We discovered this after the fact when the check engine came back on. But we still took our car back several times hoping to not run into a similar situation. More recently, we had our car in for diagnosis and were given a loaner. We were sitting outside a store in the parking lot when it started smoking! Called Bob's who then called a tow truck. We didn't want to wait with our child for an hour + so we were forced to pay for an Uber back to the repair shop. We get back there and our car still isn't done. We got our diagnosis and were on our way. Then, traction control off came on suddenly. Car started to run rough. Called Bob's and Nelson said it was "nothing we did." Why did it come on after you were just tinkering with our car for hours? Not taking our car back ever again! You were given too many chances and you messed up our car.

1

Put on the wrong catalytic converter! We discovered this after the fact when the check engine came back on. But we still took our car back several times hoping to not run into a similar situation. More recently, we had our car in for diagnosis and were given a loaner. We were sitting outside a store in the parking lot when it started smoking! Called Bob's who then called a tow truck. We didn't want to wait with our child for an hour + so we were forced to pay for an Uber back to the repair shop. We get back there and our car still isn't done. We got our diagnosis and were on our way. Then, traction control off came on suddenly. Car started to run rough. Called Bob's and Nelson said it was "nothing we did." Why did it come on after you were just tinkering with our car for hours? Not taking our car back ever again! You were given too many chances and you messed up our car.

5

Very nice staff and service repair personnel. Would highly recommend. Clean waiting area also. Mine was a light being out but they was willing to do it. Very thankful they took the time to help.

Hello Dawn! Thank you for all the compliments! We appreciate you taking the time to let us know how your initial visit went. We look forward to seeing you again. Happy Holidays! Cathy

- Bob's Auto Service
5

Everyone at Bob's was great to work with. With my daughter being 4 hours away from me in college, it's nice to have a good/reliable place for her to go when she needs work done. Would highly recommend!

Good morning, Matt! Thank you so much for the 5* review! We greatly appreciate it! College students have a special place in our hearts! We know what it is like to have your child attending college hours away from home. Even though we own a repair shop, being hours away requires us, as parents to rely upon others to do the right thing for our child(ren). Your daughter has definitely found the right place for any auto repairs needed. And, you as a parent, are kept in the loop as well. Heck, we even take our best shot at answering jokes sent to us. Lol! Have a super Tuesday Matt! Cathy

- Bob's Auto Service
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