Bob's was very easy to deal with. My child was in college and needed repairs. They got the car in and were easy to deal with, especially with me being hours away. They kept me informed about what was going on and let me pay over the phone when everything was done. They even provided a loaner car so nothing with school or work was disrupted.
Thank you so much for the glowing review! As previous college parents, Jim and I, understand the situation when our children need auto repairs completed. Who do you go to? Will they communicate with me? Can they be trusted to keep my child safe? We asked those questions too; so we understand your concerns. Customer service is very important to us. Our service writers, Robert and Cesar, are a couple of the best at keeping the communications lines open. We know it can be a stressful time and having loaners is one way that can help things go smoothly. Thank you for trusting us with your child's auto repair needs! It really does mean a lot to us! We are here for you and your child with any questions or concerns you may have in the future. We hope you all have a fantastic Thanksgiving with family and friends. Cathy
- Bob's Auto Service