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5

Thanks and so appreciate that I can trust the services you render as being the best, from the first phone call to the return of my vehicle's key. You may see one of my relatives as a referral.

Hi Mary Jane! Thank you so much for the outstanding review! We appreciate your loyalty and friendship. May you have a blessed Thanksgiving. Cathy

- Bob's Auto Service
5

Great service, and they inform you of your options and related costs. Hard to find a great mechanic today like those at Bob's Auto

Thank you Sheldon for the review! We have to agree... our mechanics are a great at what they do! Thanks for being a part of Bob's family. May your Thanksgiving be special. Cathy

- Bob's Auto Service
5

Great service:)

Laurena, thank you for the review! Customer service is really important to us; thank you for stopping in. Hope you have a super weekend! Cathy

- Bob's Auto Service
5

Excellent service from drop off to pick up. I recommend Bob's to everyone.

Happy Friday, Eric! Thank you for the review and the recommendations! Always good to see you. Enjoy the weekend. Cathy

- Bob's Auto Service
5

Major bummer having to get your tires replaced, but Bob's made the process easy and had me back on the road by the next day. Clear communication, trust and great customer service are a few of the reasons I continue to choose Bob's to service my vehicle.

Hi Travis! Thank you for the 5* review! You are absolutely right, having to replace all 4 tires at once is a bummer. We appreciate your loyalty and business, Travis. Glad we could get you back on the road quickly. Your vehicle is tire-ready for winter! Have a great Friday. Cathy

- Bob's Auto Service
5

Exceptional and friendly customer service! I enjoyed meeting Jim and he had treats for my dog. He was able to get my car inspected earlier than anticipated, and it was ready to be picked up the next day. I needed a wheel bearing replaced and new brakes in the rear, and everything is functioning well; my car is fun to drive again!

Hello Carter! Thank you for the review! We certainly appreciate the feedback, especially when from a first-time customer. Was a great way to start our Monday! So glad to hear your car is fun to drive again! Cathy

- Bob's Auto Service
5

I was able to get an appointment quickly, and had great service as always!

Good afternoon, Josh! Thank you for taking the time to give us a review! We certainly appreciate your loyalty. Glad we could get you in quickly! Have a great rest of your day, Josh! Cathy

- Bob's Auto Service
5

They are very good at communicating even when they are extremely busy. The problem with my fuel/evap system was fixed in a timely manner, and unexpectedly, I recieved a full vehicle inspection report. I intend to return to Bob's for future auto service.

Hello Kirk! Thank you for the positive review! We certainly appreciate it... and your business. We give all our customers a DVI-- digital visual inspection. It's a powerful communication tool especially when we provide pictures of any recommended services. Have a great rest of your day! Cathy

- Bob's Auto Service
5

I went in to have my brakes & rotors replaced. Jim got me in earlier than the opening time to drop it off for an inspection. The inspection was very quick and they had it done early the next morning. There was an oversight on the inspection and they missed that one of my calipers needed to be replaced so they didn’t quote me for that. However Jim had it taken care of free of charge. Jim was very nice and honest about everything. I will definitely be returning for all of my other car needs and will be referring Bobs to everyone.

Good afternoon, Shannon! Thank you so much for the review! We put quality & service first; glad to see it shows! If we make a mistake (like overlooking a needed repair), we take ownership of that. Part of customer service is being honest about needed repairs, explain the need and then letting our customers decided how they want to proceed. We look forward to seeing you again! Cathy

- Bob's Auto Service
5

Traveling through beautiful La Crosse Wisconsin in my Toyota Prius. Mechanical issues needed attention before being on the road again. Jim at Bob’s Auto Services was booked seven days out. Jim understood the time restraints of travel. Jim stayed after closing hours to get the required work done before one could say; Bobs Your Uncle, without hesitation or the restraints of a dealer. I am very pleased to be back on the road without delay! Yay Bob’s Auto Service.

Yah Ray! Thank you so much the review! We simply put ourselves in your shoes and got right to work so you could get back to having a great vacation. I trust the rest of your vacation was enjoyable. Happy Halloween, Ray!

- Bob's Auto Service
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