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Crosse Auto Repair

470 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 782-1375
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1

5

Bob's did a great job in repairing my daughter's car who was away at college, it was so nice and great to have an auto repair company you can trust and count one when you are 3 hours away and your daughter needs help. Jim was very responsive, helpful and timely in the repairs. They kept me informed on the delivery of parts and the estimates were very true, there were No Surprises. I would recommend Bob's Auto to anyone needed work done and so glad we found them for my daughter's car. Thank You!!

Good morning, Tony! Thank you for the positive feedback and taking the time to post a review! As you may know, college students are special to us here at Bob's Auto as we have also been parents with a daughter away at college. Communication and accurate estimates are key for all customers; especially college parents. Thank you for putting your trust in us! You and your daughter are always welcomed to call for ANY auto questions or concerns. Have a super week Tony. Cathy

- Bob's Auto Service
5

Bob's Auto Service got my service done in a timely manner at a fair price and didn't upsell me on other services that weren't needed at this time.

Good morning Dale! Thanks so much for the 5* review! We really appreciate the positive feedback; especially on a cold Monday morning! Have a great day and thanks again!

- Bob's Auto Service
5

As always, the guys at Bob’s are really nice and friendly, and aren’t pushy at all. They told me about a bad tire pressure sensor and bad wiper blade when I was getting was an oil change and a tire rotation, but were totally cool when I said I didn’t want to fix the tire sensor and I could do the wiper swap myself.

Good morning Jesse! Thank you for the review! We appreciate to hear that your experience(s) at Bob's Auto have been very positive. Customers are in charge when deciding what they would like to repair on their vehicles, we just let them know of their vehicle's status. Always has been, always will be. Have a super day Jesse. Cathy

- Bob's Auto Service
5

Always solid work with friendly staff. So appreciate Bob’s Autoshop!

Hi Beth. I must first apologize for not responding sooner. I thought I had already done so. With big THANKS, we really appreciate the good words! We so appreciate you too! Having loyal customers that we get to see and develop a relationship with is one of the reasons for purchasing the shop. Thank you for being one of those people. Cathy

- Bob's Auto Service
4.5

Dear Bob Auto Service, Thank you so much for serving my 2004 Honda Pilot! I just hope everyone in the area knows how wonderful your Auto service is of fixing my car!! I recommended Bob Auto Service to anyone that looked for a good Auto service! Marina ,Tucker

Good afternoon Marina! 5*s Thank You! I see we had to replace a part under warranty this last time. We appreciate your understanding when things like this happen. You seem to have an "Energizer Bunny" vehicle that just keeps on going! Yeah! Thanks again Marina! Enjoy your week. Cathy

- Bob's Auto Service
5

Good morning T LS! Thank you for the 5* review! We appreciate you taking time out of your busy day to give us your feedback. We greatly appreciate it. Have a super Monday! Cathy

- Bob's Auto Service
5

Jim and Nelson were incredibly helpful with my daughter and her car. This was my daughter's first experience with auto shops and having to "adult". The entire Auto shop was completely respectful and help for her. My daughter's words; "They were all super nice there. They didn't talk down and made me feel like I could ask questions. If I ever have any more car troubles here (UWL), I'll definitely go there if I ever have a problem." As a parent that is 300 miles away...THANK YOU for taking care of my daughter's repair needs and thank you for the respect that you showed!

Good afternoon Doug! Wow! We love the review! Thanks so much! We love our UWL students. As parents (and daughter) who have been there, done that, so to speak, we completely understand how stressful this can be. You are both welcome to call, or just stop in, with any questions you may have. We are here for BOTH of you. Just give us a call. Have a great rest of your week. Cathy

- Bob's Auto Service
5

Thank you ! You answered all my questions . It’s nice to have you so close to viterbo!! Fast and friendly service . Thanks again Will be back

Good morning Kristen! Thank you for the 5*review! Great way to start our Monday! We are within walking distance of Viterbo and fairly close to UWL so we do get a fair number of college students. We love talking to "college parents" as we have been there too. Hope your Monday is a great one! Cathy

- Bob's Auto Service
5

My daughter is a student at UW LaCrosse and was experiencing some issues with her car that concerned her, since college is hours from home, she called me and we discussed looking for a repair shop that had high reviews since we were worried about a college student getting taken advantage of by a dishonest shop like her mother experienced years ago while attending UW Madison. She chose Bobs and kept me informed. What impressed me initially was the estimate of concerns came with photos of said issues, then, after she spoke with the gentleman at the shop she was impressed with how they spoke to her like a normal customer explaining the issues without treating her like a clueless girl. I spoke to the employees as well and they were straight up and honest with me and not pushy whatsoever to have the repairs completed. We ultimately decided to purchase a different vehicle for peace of mind. I would like to personally thank each individual who had interaction with my daughter when she brought her Lincoln in for troubleshooting, you men reinforce that at the end of the day, there are still honest hardworking men making a living treating people with respect rather than figuring out how to make an easy buck, my hats off to you with gratitude.

Good morning Brian! Wow! We are blown away by your review! From the bottom of our hearts, we thank you!! We are thankful your daughter gave us a call. We are located fairly close to UWL campus and do have a number of students come here. College students have a special place in our hearts. Our daughter went to college out of town at one point and we know how stressful that can be. Having a repair shop you can trust is SO important. Thank you for trusting us with your daughters car. It looks like after some diagnostics, pictures and discussions your daughter will be getting a different vehicle. Kudos to you for recognizing that this is the better option! If you are ever in the area during our open hours, feel free to stop in. Have a wonderful Monday, Brian!

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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