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Crosse Auto Repair

490 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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5

Very helpful and friendly. Get things done efficiently and effectively. Great service and overall great group of people.

Thank you Carlson for the 5-star review! Glad to know that our team provided you with exceptional service. Your kind words brighten our day! Have an awesome Tuesday Carlson! Cathy

- Bob's Auto Service
5

Bobs auto is my go to local mechanic. They get the job done quickly and wont spend extra on things you dont need. Any car issues go to Bobs first!

Hello Patrick! Wow! Thanks so much for the 5* review AND recommendation! You know us so well! Hope your Monday treats you well! Cathy

- Bob's Auto Service
5

Bob's was amazing in every aspect of service. They were promt with the up front diagnostic findings and cost of service. It's great to know there's a decent place to take our chlid's vehicle while away from home at college.

Good morning Brad! Thank you for the amazing review! We have been in your shoes as parents of a college student. We want them, and you as parents, to feel comfortable with any auto repairs that are needed. We are here for all of you with any questions or concerns you may have through out the school year. Thanks again for the Google review! Cathy & Jim

- Bob's Auto Service
5

Excellent customer service. The staff was very helpful and efficient, and the work done was great.

Hello Elias! Thank you for the good word! And the 5*s, of course! Thank you for your stopping in. Have a great afternoon. Cathy

- Bob's Auto Service
5

Bob’s auto did a great job on my car! Robert got back to me right away and gave frank and honest advice on how to proceed with my concerns. Bob’s was very knowledgeable and I felt comfortable with their service. I would be happy to trust them again when I have another concern or question!

Good morning Carter! Thank you so much for the great 5* review! Glad to hear that we have gained your trust as this is so important to us. I will pass along the good news to Robert as well. Thanks again Carter!

- Bob's Auto Service
5

Very knowledgeable team at Bob's. Had an oil leak that was diagnosed at another garage, (axle seal), which I waited to have done later at that garage, but when I wanted to schedule with them they did not have time, so I went to Bob's. Lucky for me Bob's did diagnostics before getting started, as the leak was not what the other garage had claimed and I was on my way in less than an hour. Saved money and actually had the problem repaired. Very impressed by their professionalism and taking the time to explain things. Also appreciated the photos of what was actually leaking. More than fair with their customers. My first time and I will be back.

Good morning! Thank you for the very generous review and 5*s! Glad we could get your vehicle diagnosed and you back on the road fairly quickly. We are always here for any questions or concerns you may have about your vehicle. Will see you again. Thanks again for your business! Cathy

- Bob's Auto Service
5

Very helpful.

Good morning Carol! Thank you for the 5* review! Wow! As a first-time customer we really take to heart your kind words. It was our pleasure to get those new brake pads and rotors on your vehicle and make that annoying noise disappear! Thanks again Carol! Cathy

- Bob's Auto Service
5

Cesar was professional, confident on what needed to be done. The inspection was high quality with photos of my issue and that helped me greatly understand what was going on with my Truck. Staff there were very friendly. Thank you to all at Bobs auto!

Hi Paul! Thank you so much for the very positive review! Customer service is very important for us. So, glad to hear your experience was a positive one from Cesar at the front desk to one of our great techs in the back! Thanks again, Paul, for letting us know about your experience. Have a great afternoon. Cathy

- Bob's Auto Service
2

Didn't follow directions, tried to upsell work I didn't want.

Hello Frank. I see that your first-time visit did not meet your expectations. I apologize for that. All vehicles that come in get a complete inspection. We then let customers know what our findings are and send them a digital inspection with pictures. We felt your vehicle was worth the investment in repairs. You did not agree. And that's fine. We were letting you know, in our opinion, that we felt you had a vehicle worth repairing. If that felt like we were trying to upsell you, we are sorry. Customers always have the final say in what, if any, repairs are completed. Feel free to contact us with any other concerns or questions you have. Cathy

- Bob's Auto Service
5

Hi Emily! Thank you for the 5* review! We appreciate the positive feedback. Thank you for being a loyal customer for 1+ years. Have a great evening Emily. Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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