Crosse Auto Repair

Good morning Carol! Thank you for the 5* review! Wow! As a first-time customer we really take to heart your kind words. It was our pleasure to get those new brake pads and rotors on your vehicle and make that annoying noise disappear! Thanks again Carol! Cathy

Hi Paul! Thank you so much for the very positive review! Customer service is very important for us. So, glad to hear your experience was a positive one from Cesar at the front desk to one of our great techs in the back! Thanks again, Paul, for letting us know about your experience. Have a great afternoon. Cathy

Hello Frank. I see that your first-time visit did not meet your expectations. I apologize for that. All vehicles that come in get a complete inspection. We then let customers know what our findings are and send them a digital inspection with pictures. We felt your vehicle was worth the investment in repairs. You did not agree. And that's fine. We were letting you know, in our opinion, that we felt you had a vehicle worth repairing. If that felt like we were trying to upsell you, we are sorry. Customers always have the final say in what, if any, repairs are completed. Feel free to contact us with any other concerns or questions you have. Cathy

Hi Emily! Thank you for the 5* review! We appreciate the positive feedback. Thank you for being a loyal customer for 1+ years. Have a great evening Emily. Cathy

Hi Kaleb! Thank you for the review! We appreciate your business over the past 2 years. Enjoy your Wednesday! Cathy

Hi Brandon! Thank you for such a wonderful review! We totally appreciate you as a customer and glad to know that we have gained your trust over the years. Good for you for being able to take care of some of your vehicle's needs and knowing when to give us a call! Have a great rest of your day and enjoy the upcoming weekend. Cathy

Hi Brandon! Thank you for such a wonderful review! We totally appreciate you as a customer and glad to know that we have gained your trust over the years. Good for you for being able to take care of some of your vehicle's needs and knowing when to give us a call! Have a great rest of your day and enjoy the upcoming weekend. Cathy

Hello Meghan! Thanks much for the 5* review! Your kind words will help us get through the day and week! Sometimes things get messy around here, but we always strive for the best customer service. As a first-time customer, your words mean even more than you know. Thanks again Meghan. Enjoy the rest of this week. Cathy

Hi Hunter! Thank you for the 5* review! We appreciate the kind words. You have come to the right repair shop for your Lincoln's needs. See you again! Cathy

Good morning, Lance! Thank you for the 5* review! Glad you got your truck's AC fixed last week and you can keep cool this week! Thank you for your business Lance. Have a great Monday! Cathy