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Crosse Auto Repair

443 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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5

Jim and Nelson were incredibly helpful with my daughter and her car. This was my daughter's first experience with auto shops and having to "adult". The entire Auto shop was completely respectful and help for her. My daughter's words; "They were all super nice there. They didn't talk down and made me feel like I could ask questions. If I ever have any more car troubles here (UWL), I'll definitely go there if I ever have a problem." As a parent that is 300 miles away...THANK YOU for taking care of my daughter's repair needs and thank you for the respect that you showed!

Good afternoon Doug! Wow! We love the review! Thanks so much! We love our UWL students. As parents (and daughter) who have been there, done that, so to speak, we completely understand how stressful this can be. You are both welcome to call, or just stop in, with any questions you may have. We are here for BOTH of you. Just give us a call. Have a great rest of your week. Cathy

- Bob's Auto Service
5

Thank you ! You answered all my questions . It’s nice to have you so close to viterbo!! Fast and friendly service . Thanks again Will be back

Good morning Kristen! Thank you for the 5*review! Great way to start our Monday! We are within walking distance of Viterbo and fairly close to UWL so we do get a fair number of college students. We love talking to "college parents" as we have been there too. Hope your Monday is a great one! Cathy

- Bob's Auto Service
5

My daughter is a student at UW LaCrosse and was experiencing some issues with her car that concerned her, since college is hours from home, she called me and we discussed looking for a repair shop that had high reviews since we were worried about a college student getting taken advantage of by a dishonest shop like her mother experienced years ago while attending UW Madison. She chose Bobs and kept me informed. What impressed me initially was the estimate of concerns came with photos of said issues, then, after she spoke with the gentleman at the shop she was impressed with how they spoke to her like a normal customer explaining the issues without treating her like a clueless girl. I spoke to the employees as well and they were straight up and honest with me and not pushy whatsoever to have the repairs completed. We ultimately decided to purchase a different vehicle for peace of mind. I would like to personally thank each individual who had interaction with my daughter when she brought her Lincoln in for troubleshooting, you men reinforce that at the end of the day, there are still honest hardworking men making a living treating people with respect rather than figuring out how to make an easy buck, my hats off to you with gratitude.

Good morning Brian! Wow! We are blown away by your review! From the bottom of our hearts, we thank you!! We are thankful your daughter gave us a call. We are located fairly close to UWL campus and do have a number of students come here. College students have a special place in our hearts. Our daughter went to college out of town at one point and we know how stressful that can be. Having a repair shop you can trust is SO important. Thank you for trusting us with your daughters car. It looks like after some diagnostics, pictures and discussions your daughter will be getting a different vehicle. Kudos to you for recognizing that this is the better option! If you are ever in the area during our open hours, feel free to stop in. Have a wonderful Monday, Brian!

- Bob's Auto Service
5

I am pleased to say that I received excellent service at Bob's. The service was accurate and prompt. They took care of all the details. Staff was very helpful and considerate of my minor handicaps.

Hello Kyle! We are pleased that you are pleased with your positive experience here at Bob's Auto! :) Dropping off your vehicle can be stressful. We work really hard to reduce that stress for you. Good to hear your experience was a successful one. Call us anytime; even if it is just a question you have about your vehicle. We are here for you. May you have a marvelous week, Kyle. Cathy

- Bob's Auto Service
5

I am new to La Crosse and needed an oil change. Bob’s Auto Service is within walking distance of my office and the name sounded trustworthy so I took my car there for an oil change. They were friendly, efficient, and thorough. Will definitely use them again.

Good morning Bob! Thank you much for the 5* review as a new customer. Love " the name sounded trustworthy"! Your kind words are greatly appreciated. We put quality and service first; glad to know it shows. Have a great week Bob! Cathy

- Bob's Auto Service
5

Great service and friendly staff.

Thank you so much for the 5* review! We greatly appreciate it! Have a marvelous Monday. Cathy

- Bob's Auto Service
5

Bob's Auto is great--I've been using them for over ten years. I trust their work, their prices, and they will drive you back and forth when a loaner car isn't available.

Good morning Kelly! We are thankful for the 5* review! Your loyalty is much appreciated too! We have always had loaners available and as you know, those vehicles have changed over the years! Enjoy the sunshine! Cathy

- Bob's Auto Service
5

Bob’s Auto is always dependable, honest, and they do great work.

Good morning Rose! Wow! You know how to start our day with a smile on our faces! Thank you for the 5*s and the very kind words. We appreciate it. Have a marvelous Wednesday Rose, Cathy

- Bob's Auto Service
5

Bobs Auto Service always looks for the best deals and tries to help out their customers as much as they can. They know their customers are hardworking people and their prices are fair. I would recommend them to anyone needing car maintenance. Thank you all for being fabulous humans!

Hello Cassandra! Thank you so much for the review! You know us so well! I love the comment "fabulous humans"! The next time I read that saying about being a good human on a t-shirt; I will think of you. LOL! We truly appreciate your loyalty to Bob's Auto! Hope you have a fantastic week! Cathy

- Bob's Auto Service
5

To be straightforward, it's hard nowadays to find a repair shop that will be completely honest with you. I have been to many repair shops who always try to add the extras to make the extra dollar. Thank you For being honest and caring about your customer. I will be doing business with you in the future

Hi Dan! Wow! Thank you so much for such a positive review! Glad you have found a repair shop that meets your expectations. As you know we do our courtesy inspection and then send it to you digitally with pictures of any recommendations. YOU decide how you want to proceed. We encourage you to keep all paperwork and the inspections we send you so you can create that repair log for your vehicle. Thank you for taking good care of your vehicle so it can take good care of you! Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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