Will you need a loaner? Will you need a shuttle service after drop off?
Please let us know in advance.

5

Everyone at Bob's was great to work with. With my daughter being 4 hours away from me in college, it's nice to have a good/reliable place for her to go when she needs work done. Would highly recommend!

Good morning, Matt! Thank you so much for the 5* review! We greatly appreciate it! College students have a special place in our hearts! We know what it is like to have your child attending college hours away from home. Even though we own a repair shop, being hours away requires us, as parents to rely upon others to do the right thing for our child(ren). Your daughter has definitely found the right place for any auto repairs needed. And, you as a parent, are kept in the loop as well. Heck, we even take our best shot at answering jokes sent to us. Lol! Have a super Tuesday Matt! Cathy

- Bob's Auto Service
5

Rather quick service, very direct and to the point. Didn't get jerked around, pressured into false sales pitches, lied to or anything that usually comes with automotive shops. Let alone one working on foreign cars which is usually the worse! I asked for a specific service, they gave me the quote and stuck to it. I was advised that they would contact me BEFORE engaging in work beyond that quote, which was a comforting feeling and usually where shops get ya. In today's world that's as good as it gets. I will be back if need be in the future! Bobs is the real deal.

Good afternoon Robert! Thank you for all the positive comments. Looks like you asked for a diagnosis for the misfire, CEL and reason it may have stalled at stop lights. Absolutely no work gets completed until our customers receive the DVI (digital visual inspection) and we have discussed the results. Then repairs will be completed for any work our customers approve. We are happy you stopped in and gave us a shot. As you said; we are the real deal! Have a great upcoming holiday Robert. Cathy

- Bob's Auto Service
5

Went in for my brakes. Price was fair, got me in relatively short notice, didn't have to pay any extra for a loaner, and my car drives much better now. I'll be back

Thank you for the review. We appreciate your feedback as customer satisfaction is very important to us. Glad to see your brakes are working out well for you...you are tire-ready for winter! Cathy

- Bob's Auto Service
5

I had Bob's servicing "mystery" problems which ending up requiring a taking longer than usual to diagnosis and service. Nelson kept in consistent communication with me regarding what they were finding and how we could most effectively proceed in the most cost-effective way. John, the mechanic, took me out for a drive to experience and discuss options for addressing the issue. Thanks for the great service!

Hey Scott! Thank you for all the positive comments! We strive for excellent customer experiences so your comments are extra special to us! Have a great week, Scott!

- Bob's Auto Service
5

I brought my car in since it would not start without revving. I explained how I replaced the battery and filter but had no other knowledge of cars. The people at Bob’s auto were very communicative with me and took my car in that afternoon. The next day, I was given a quote and had the issue finished by the end of that day! I didn’t even have the car in the shop for 24 hours. They also sent a full review of the visit with pictures of possible trouble spots in the future and explanations of solutions. I highly recommend Bob’s auto if you’re in the La crosse area!

Good morning Tealpeg! Thank you for letting us know that your experience here at Bob's Auto was such a positive one! Glad to hear you liked getting the photos of your vehicle. We call this our DVI-- digital visual inspection. Because it is sent online you can keep it for future reference. How sweet of you to recommend us to others! This is such a nice way to start out our week. Hope you have a wonderful week and Happy Thanksgiving Tealpeg! Cathy

- Bob's Auto Service
5

Recently I had required service maintenance performed on my vehicle at Bob's Auto Service. They thoroughly explained what needed to be done. They gave me a ride home and worked on what I needed to be done. They also completed a full inspection of my vehicle and took pictures of all the repairs needed. They identified two extra items that needed to be replaced and phoned me to inform me of the problems and asked if I wanted to replace the parts. When all the necessary work was completed, they phoned me again and sent a person to pick me up and drive me to their shop. The folks at Bob's were very courteous and professional. They were considerate of my feelings and requirements. I would highly recommend Bob's Auto Service to anyone that requires service on their automobile.

Good afternoon Ron. Thank you for all the kind words. We were most certainly happy to give you a ride to and from your house. It's one of the many services we offer. Your recommendation means so much to us too. Have a great rest of your Thursday. Cathy

- Bob's Auto Service
5

Very friendly & helpful. Got us in same day & did a great job.

Good morning JR! Thank you for letting us know of your pleasant experience. We appreciate you taking the time out of your day to let us know. Have a super Tuesday JR. Cathy

- Bob's Auto Service
5

Had a great experience with Bob’s Auto. My daughter was having trouble with her brakes and we were able to get the car in quickly and pick up the same day. Staff were extremely helpful and the service was above and beyond.

Good morning Mary! Thank you for the review! What a nice way to start our work week. It was our pleasure to get the brakes done on your daughter's Fusion. Safety is important and a priority for us here at Bob's Auto. Hope you are able to get out and enjoy this very nice weather this week. Thanks again! Cathy

- Bob's Auto Service
5

On my way to Gundersen Clinic with my parents and got a flat tire. Stopped at two other places in LA Crosse and nobody would help me! Stopped at Bob's Auto Service in La Crosse and they took the time to fix it immediately!!! I live 90 miles from La Crosse and did not want to drive all the way home on a spare! Guy at front desk was helpful as could be and the young man that fixed my tire was very professional! If your near Gundersen Clinic and need tire or car repair, this is the place to go! Thank you much Bob's Auto Service! A+ Service!!!

Good morning Mark! Thank you for taking time out of your busy day to post this Google review! Much appreciated. We were more than happy to help you out with your flat tire. The Golden Rule is important here at Bob's Auto as we help people and fix cars. Hope your weekend was great and your week even better! Cathy

- Bob's Auto Service
5

Got us in the next day, done in timely manner, very helpful and polite friendly service.

Thank you for the review! Glad to hear your experience was so positive! Have a wonderful day! Cathy

- Bob's Auto Service
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