Crosse Auto Repair

They did a great job of accommodating our needs to get our tire changed on a Saturday evening though they were busy.

I went to Bob’s for an issue with my brakes, and they were very helpful and understanding. As a college-aged woman, I was a little hesitant to go by myself, but the workers at Bob’s were fantastic. It never felt like they were taking advantage of me, and they even gave me a discount without asking. The customer service is unmatched here and worth the few extra dollars!

Great service!

Great service. In my experience Bob's has been honest with their diagnosis and suggestions. I do recommend Bob's to family and friends.

I always feel my car is in very capable hands when it is left at Bob's. In my experience the staff are honest with diagnosis and suggestions I feel privileged that their service is available to Minnesota residents.

Put on the wrong catalytic converter! We discovered this after the fact when the check engine came back on. But we still took our car back several times hoping to not run into a similar situation. More recently, we had our car in for diagnosis and were given a loaner. We were sitting outside a store in the parking lot when it started smoking! Called Bob's who then called a tow truck. We didn't want to wait with our child for an hour + so we were forced to pay for an Uber back to the repair shop. We get back there and our car still isn't done. We got our diagnosis and were on our way. Then, traction control off came on suddenly. Car started to run rough. Called Bob's and Nelson said it was "nothing we did." Why did it come on after you were just tinkering with our car for hours? Not taking our car back ever again! You were given too many chances and you messed up our car.

Put on the wrong catalytic converter! We discovered this after the fact when the check engine came back on. But we still took our car back several times hoping to not run into a similar situation. More recently, we had our car in for diagnosis and were given a loaner. We were sitting outside a store in the parking lot when it started smoking! Called Bob's who then called a tow truck. We didn't want to wait with our child for an hour + so we were forced to pay for an Uber back to the repair shop. We get back there and our car still isn't done. We got our diagnosis and were on our way. Then, traction control off came on suddenly. Car started to run rough. Called Bob's and Nelson said it was "nothing we did." Why did it come on after you were just tinkering with our car for hours? Not taking our car back ever again! You were given too many chances and you messed up our car.

Very nice staff and service repair personnel. Would highly recommend. Clean waiting area also. Mine was a light being out but they was willing to do it. Very thankful they took the time to help.

Everyone at Bob's was great to work with. With my daughter being 4 hours away from me in college, it's nice to have a good/reliable place for her to go when she needs work done. Would highly recommend!

Rather quick service, very direct and to the point. Didn't get jerked around, pressured into false sales pitches, lied to or anything that usually comes with automotive shops. Let alone one working on foreign cars which is usually the worse! I asked for a specific service, they gave me the quote and stuck to it. I was advised that they would contact me BEFORE engaging in work beyond that quote, which was a comforting feeling and usually where shops get ya. In today's world that's as good as it gets. I will be back if need be in the future! Bobs is the real deal.