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Crosse Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM
5

Bob’s is the place to go for all repairs. They don’t push you to do unnecessary repairs and are always fair with pricing. They are honest and upfront about everything. They get you in quick and do a great job and are always super nice! We only go to them if we need auto repairs! Service: General repairs & maintenance

Hi Taylor. Thanks so much for giving us such positive compliments. We believe in giving customers all the information about their vehicles. Letting them know of any safety issues that need fixed right away and other needed repairs. We often times assist the customer with creating a repair plan for their vehicle. It's just what we do. Have a great rest of your week.

- Bob's Auto Service
5

At Bob's, they really care about helping you out and making sure you understand what's going on with your car! I took my car in last week for a general check up and they gave me a full list of everything that needed to be done including informative videos explaining why each part needed to be fixed. Services: Tires, Brake service & repair, General repairs & maintenance

Hi, Stephanie. Thank you for the 5* review and taking the time to give us your feedback! This really helps us to know how we are doing. We pride ourselves on putting quality and service first. As you know, we educate our customers on their vehicle's needs by providing pictures and sometimes videos to go along with our recommendations. Have a wonderful rest of this beautiful day.

- Bob's Auto Service
5

Always helpful when I call. Thank you.

Good afternoon, Joseph. Thanks for the 5* review! We are always willing to answer any questions you have. Have a great rest of your Tuesday.

- Bob's Auto Service
5

Have brought all my cars here since I moved to La Crosse. They have always treated me fair and have been honest and up front about the cost of repairs.

Thank you, Jason, for the review! We certainly have enjoyed getting to know you over the past 5 years. Glad to have you part of Bob's family. Have a wonderful week, Jason.

- Bob's Auto Service
5

Bob's Auto Service is everything you would ever want out of an auto shop. Honest, professional, helpful, and friendly. I had an experience with a truck I had purchased. They helped me every step of the way with guidance and in depth diagnostic and opinions. They were a shining example of a buisness that puts their customer's safety and dollar first. They made my experience as positive as it possibly could be. Brian was a Rockstar through it all. I will be returning for every vehicle related service I will ever need in the future. I recommend you do so as well. These folks are the real thing. Thanks Bob's. Ill be back. Service: General repairs & maintenance

Good morning, Trevor. Wow! Such a powerful review! Thank you! We have to agree, Brian is one of our Rockstars. Our goal at Bob's is to educate customers on their vehicle's needs and why we are recommending any repairs. If customers ask for a "plan of attack" we gladly offer that. Safety is#1 and then a strategic plan for repairs is provided as well. Have a super Monday, Trevor.

- Bob's Auto Service
5

Outstanding Service as always! Service: Oil change

Thank you for the 5* review! We certainly appreciate you (as loyal customers)! Have a great rest of your week. Cathy

- Bob's Auto Service
5

knowledgeable staff and good service

5

In December I had no heat in my vehicle. I took it to my local shop and they quoted me 1300.00 to fix it. They said it was an extensive repair and my vehicle would be down for a week. I can’t afford that much so I called Bobs for a quote. I was given a quote over the phone of 390.00. They did the work and I am so happy to have heat again. They are knowledgeable and trustworthy and I will continue to take the 40 mile trip to bring my vehicle there.

1

Bob's is not even deserving of a 1 star rating. Total. Rip. Off. We recently had a check engine light issue so took car to Bob's Auto Service. After waiting several days to have it looked at, found that the estimate was extremely high. In view of the high estimate, decided to get another estimate. We were referred to a reputable 5 star auto service in La Crosse. Glad we did, as their estimate was less than half of Bob's. The estimate that Bob provided included unnecessary repairs which increased cost, additionally exact same repairs were much higher at Bob's-in fact more than double. We ended up having to pay $115 to Bob's for the estimate with no work done. I do not recommend Bob's. They should not be in business.

5

Lost our brakes.4 hours from home. fast friendly service. even let us use a vehicle to go get lunch while we waited. Back on the road in 3 hours. treated fairly and respectfully. great job guys thank you

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